Frequently Asked Questions

When a visitor selects a date on your digital card, the system dynamically calculates available time slots using a 5-step validation pipeline:

1. Master Time Slots: Checks the active working slots configured for your business card (or generated from your Business Hours).
2. Past Hour Filter: If the selected date is today, any time slots that have already passed are automatically hidden.
3. Closed & Off Days: Checks if the date falls on a recurring weekend closed day (e.g., Saturday/Sunday) or a custom off-day/holiday.
4. Capacity Limits: Verifies how many local bookings exist for that slot against your configured Max Capacity / Seats per Slot (e.g., max 1 booking for 1-on-1 visits).
5. Google Calendar Real-Time FreeBusy Sync: Checks your connected Google Calendar for overlapping busy events during those hours and filters out busy times.

• You can connect your Google Account under Profile Settings → Google Calendar Integration.
• Once connected, the system syncs all your available Google Calendars (e.g., Personal, Work, Service Jobs.).
• You can assign a specific default Google Calendar to each individual business card via the Reassign Google Calendar option on the Appointments Calendar dashboard.
• Real-time availability checks (FreeBusy) and event creations will strictly target the specific Google Calendar assigned to that card, preventing personal events from interfering with work cards or vice versa.

Yes! When you click on any Google Calendar event (marked with a red Google Calendar Event badge) on your admin Appointments Calendar or event sidebar:

1. The Google Calendar Event Details module will open.
2. Click the red Delete Event button with the trash icon.
3. Confirm the prompt, and the system will call the Google Calendar API to permanently remove the event from your Google Calendar and update your calendar view in real-time.

Your digital card supports four types of booking channels:

• Standard Booking: Direct booking into your local database and assigned Google Calendar.
• Google Meet: Automatically generates a unique Google Meet link attached to the calendar invitation.
• Zoom Meeting: Generates a Zoom meeting link via your connected Zoom account.
• Microsoft Teams: Generates a Microsoft Teams meeting link via your connected Microsoft 365 account.

Under the Appointment Availability Settings module:

• Max Capacity / Seats per Slot: Set to 1 for private 1-on-1 appointments, or >1 for group workshops or multi-staff capacity. Once the capacity limit is reached for a time slot, it automatically hides from public view.
• Travel / Buffer Time Padding (Minutes): Automatically adds buffer minutes (e.g., 15 or 30 mins) between consecutive slots to allow time for travel, or preparation.

Visitors on your card can click the Apple Wallet or Google Wallet buttons to download a native .pkpass or Google Wallet pass directly onto their iPhone or Android device. Your card details, contact info, and QR code will remain saved in their phone's digital wallet app for offline access.

Qr Code does show. nor does the Apple wallet or Google wallet icon show, we need to add them. You are working on this point

Every business card functions as a Progressive Web App (PWA). When clients open your card link on their smartphone, they receive an "Add to Home Screen" prompt. Once added, your card icon appears on their phone home screen like a native mobile app, allowing instant one-tap access to your contact info, booking, and AI assistant.

• Custom QR Code Builder: Generate custom QR codes with specialized patterns, colors, logos, and frame shapes.
• HTML Email Signature Generator: Create branded HTML email signatures containing your photo, business logo, social links, and card button for Gmail, Outlook, or Apple Mail.
• VCard & CSV Export: Download client contacts collected from your card in standard .vcf (vCard) or .csv formats.
• Custom Domains & Subdomains: Map your own custom domain (e.g., card.yourcompany.com) directly to your digital card.

You can create AI Assistants trained on your business details (via Google Places enrichment or manual prompt setup):

• AI Voice & Chat Assistant: Embedded directly on your business card to answer customer inquiries 24/7.
• Lead Qualification & Auto-Booking: AI agents can qualify prospects through conversational prompts and book appointments directly into your calendar.
• Standalone AI Chat Links: Share dedicated chat links (/ai/agent/{slug}) for direct AI interaction.
• AI Call Logs: Review transcript logs and refine prompt behaviors from the AI Call Logs dashboard.

The system utilizes a unified billing hub for modular add-ons:

• AI Credits: Consumed when prospects interact with your AI Voice/Chat Assistants or AI Profile Generators.
• SMS Credits: Consumed when automated SMS appointment reminders or notifications are sent to clients.
• Top-up plans can be purchased via Stripe, PayPal, Razorpay, Paystack, Flutterwave, MercadoPago, Mollie, Skrill, or Coingate.

• Referral Program: Every account receives a unique referral link. When new users register and purchase plans, commissions accumulate in your referral wallet, which can be withdrawn via withdrawal requests in the My Referrals dashboard.
• Admin Impersonation: Super admins can use the Login as User feature to troubleshoot user accounts or manage client cards directly without requesting passwords.